Best Posts in Thread: Annoyed.

Nothing about my statement was a threat, just sanity. If I bought a product from any other business in the world, and I did not get it, nor received helped after nearly 10 days. I'd return the product and buy from another business.

MeepCraft is a business, things like this is not productive to...business

I still recommend, as a customer, if you did not get the product you bought, you get to threaten, and demand to your hearts content.

The customer is always right.

 

I completely understand your point of view, and I don't fault you, or anyone in particular. However, a business does not take into account personal feelings, and it should not be unreasonable for a customer who has not gotten their goods, or a reply within a week to actually demand a service they indeed pay for.

This wasn't a rant, or to bash anyone, but the honest truth - Customers sometimes have to get loud and boisterous before they get what they are seekings, from any number of companies. This company is no different, if I was in Summrs position, I would have been far less cordial about the resolution. You have my money, give me my product now.

This is not a store return, this is paying for a product and not receiving it - not because he had error, but because of an issue on the companies end. The type of business this is isn't a factor, and I maintain that anger is the best course of action, because it gives great incentive to fix a mechanism that is broke, rather than complacent patience.

You are doing your job satisfactorily in this situation, it's the people who receive Summrs' money that should be scrambling to make sure that the customer gets their product.

A chargeback is not the burden of the customer in this situation, it would directly be a result from the companies negligence, thus rightfully earned. As someone who has invested a decent amount of money (not as much as some), and time, I disdain chargebacks too, for the wrong reasons. But until someone gets angry and actually holds from accountability on this subject, I suspect that faulty donations and length assistance times will be common, unfortunately.

You (MeepCraft) took his money, there is absolutely no excuse he's waited 9 days for a reply on his purchase, those are the kinds of things a failing business does, and I cannot, nor do I, believe MeepCraft is a failing business.

 

This was supposed to be a cool surprise... It did not go through..........
http://puu.sh/k1I2w/cee9e66fbd.png
Vip.

--- Double Post Merged, Sep 15, 2015, Original Post Date: Sep 6, 2015 ---

She's still not Vip

 

Everything looks to be in order in that photo but I'm not seeing any proof on our side that it went through. Ill do some more looking to see where it might have gotten caught up.